Stay safe on sarusara.lk

At sarusara.lk we are committed to ensuring that your experience is as 100% secure as possible.

Here you can find tips on how to stay safe while trading on sarusara.lk.

General safety instructions

Keep things to yourself. Meet with the seller, inspect the product and make sure you are satisfied with it before you make a payment. Use the available space to deliver the goods directly to you.

Exchange goods and cash payments at once. Buyers – Make no payment before receiving an item.
Sellers – Do not ship an item before receiving a payment.

Use common sense. Avoid many things that seem to be true, such as unrealistic low prices and quick cash promises.

Never give financial information to anyone. This includes bank account details, eBay / PayPal information and any other information that could be misused.

When you apply for a job, do research about the job and the employer before you apply. Never provide personal information before meeting with the employer. Avoid going to faraway places for an interview.

 

Fake payment services

sarusara.lk does not offer any payment method or security. Please report any emails that claim to provide such services. Avoid using online payment services or security websites unless you are 100% sure they are genuine.

False information requests. sarusara.lk never emails or calls asking for your personal details or account details. If you receive an email asking us to provide your personal details, do not open any links. Please record the email and delete it.

False fee requests.

Avoid paying extra fees to buy or sell a product or service. sarusara.lk has never asked for payment for its basic services. For that reason, import and brokerage fees are never required as items that are not in Sri Lanka are not allowed.

Requests to use money transfer services such as Western Union or MoneyGram. These services are not for transactions between visitors and many scams are done through them. Avoid requests to use these services.

Security measures at sarusara.lk

At sarusara.lk we will continue to provide you with a safe and enjoyable experience.

Our security measures include:

Hide your email address in ads to protect you from spam.

It gives you the option to hide your phone number in the ads you post to protect you from spam.

Constantly improving our technology to detect and prevent suspicious or inappropriate activity behind the scenes.

Monitor reports of suspicious or illegal activities to prevent offenders from using the Website again.

Reporting a security issue

If you feel you have been the victim of a scam, please let us know your situation immediately. We also recommend that you contact your local police station if you have been deceived.

sarusara.lk is committed to ensuring the privacy of its users and therefore never discloses information about its users in public. However, we are committed to the safety of our users and will cooperate with the Police Department in the event of any request for information regarding fraudulent or other criminal activity.